Buyer can contact sellers community leader (Lankamixbox) any time through WHATSAPP CHAT TEXT.
DELIVERY METHODAS
“Free Delery” and “Cash on Delivery” are two seperate Inland/ Island wide/ Domestic delivery methods.
Free delivery or Cash on Delivery are methods are clearly mention with the main photo and product description.
FREE DELIVERY
When a customer orders a product online by paying any bank card, mobile cash, bank transfer (wire transfer) or a manual bank deposit are eligible for free delivery. It will mention in product if eligible for this delivery service.
It means No delivery Fee to pay from customer’s end. Buyer can place the order, do the payment (Product price) and send the deposit slip or proof via whatsapp. Then the seller will send the parcel to his or her door step.
CASH ON DELIVERY (COD)
In this method, when a customer orders a product to pay when he /she recieves the product that is call “Cash on Delivery”or “COD”
If Cash on Delivery is available it will clearly mention in the product main photo and the description.
The parcel will be delivered to customer’s given address by a Courier company within 3 to 5 working days. Buyer has to pay price of the product and the courier charge in the same time the parcel obtain.
For domestic courier services,(COD/ CASH ON DELIVERY) buyer should contact seller via whats app to know the total Fee.
INTERNATIONAL SHPPING METHOD
Buyers who place orders from outside the country or other countries eligible for International Shipping Method.
To buy product from another country,
Select your item after reading the description & product highlights
(If FREE DELIVERY available , it will show with the product details)
For International shipping buyer should do the full payment when place the order, To clarify the payments he or she should send deposit proof to seller via whatsapp
(TRACKING NUMBERS AVAILABLE FOR EVERY INTERNATIONAL ORDERS!)
PAYMENT METHODS (100% SECURE)
- Bank Transfers (wire transfers)
- Western Union
- OnePay
ALL The Bank Deposits should be done only through following Account Number
(No any other bank accounts involved)
Buyer should keep the Lankamixbox Invoice and payment deposit proof safely for after sale inquires.
I. U. M. SIRIWARDENA,
103550133869
SAMPATH BANK (GALLE SUPER SRI LANKA / Branch code -035)
CANCELING THE ORDER
Customer can cancel the order any time before seller send the tracking number.
WARRANTY
- Original invoice soft copy (digital copy) is mandetary for after sale inquires & warranty.
- If warranty is available , “Warranty Period” is mentioned clearly with the product description and the Invoice.
- No warranty or return for misused, mishandled, or careless used products.
- No warranty or return for misused, mishandled, or careless used products.
- No warranty or return for the items with physical damages and not used according to the product manual or instructions.
RETURN POLICY
Damages at delivery must be reported the same day/ within 48 hours handovering the parcel. Later filed complaints are not acceptable!
Customer should report the complaints with the invoice, & clear photos within 48hours.
- No warranty or return for misused, mishandled, or careless used products.
- No warranty for the items with physical damages and not used according to the product manual or instructions.